Accessibility statement

What we aim for

WCAG 2.2 is the current version of the W3C's accessibility guidelines.^[1] We aim to meet level AA across the site. In practice that means you should be able to:

• use the whole site with a keyboard, with a visible focus outline showing where you are;
• use a screen reader, with headings, landmarks, labelled form fields and descriptive links;
• zoom text to 200 per cent without losing content or having to scroll sideways;
• read text with strong colour contrast against its background;
• tap buttons and links easily on a touch screen;
• use the site with animations reduced if your device asks for that.

How we tested

Before publication we checked the main page types with keyboard-only navigation, with automated accessibility checks and at small and large screen widths. We review new pages against the same checklist before they go live.

Known limitations

• Illustrative mock-ups. The drawings of example websites are decorative illustrations. They are labelled for screen readers as illustrative concepts, and their content is described in the surrounding text.
• Links to other sites. Our guides link to regulators and other sources. We cannot control the accessibility of those sites.
• Brief builder downloads. The brief builder creates a plain text file, which works with most assistive technology. If you need it in another format, email us.

Tell us about a problem

If you find a barrier on this site, or need information in a different format, email hello@plumborixa.site. Please tell us the page and what happened. We aim to reply within two working days and to fix problems as quickly as we can.

Our wider approach

We build the websites we make for plumbing firms to the same standard, because their customers include older people, people using phones in difficult conditions and people who rely on assistive technology. Accessible design and fast, simple design usually go together. The mobile-first service page explains how.